New American Funding Mortgage Payment Options

New American Funding Mortgage Payment
Update: American Funding Mortgage Payment - 2021.03.31

Based in Orange County, California, New American Funding has been involved in the mortgage lending industry since 2003. It has 204 branches in 31 states, services residents in 48 of 50 U.S. states, and has been recognized both for its lending processing speed and for its workplace diversity. 

The company is a live option for the majority of borrowers. However, New American Funding has established itself as a company that can help minorities to create generational wealth courtesy of homeownership.

Register Account for Online Mortgage Payment

  • Head to the New American Funding site, go to the top of the page and click on MY PORTAL. 
  • Access the drop-down menu and choose MY LOAN.
  • Click on LOGIN either on the top right corner of the page or in the center of the page.
  • Click on Register in the box titled Are You a New User? This box is located beneath the login box.
  • Key in your login details:
    • Choose a username and password
    • Confirm your password.
  • Enter your personal data for the following:
    • Loan number
    • Nickname
    • Social security number
    • Email address
    • Confirm your social security number and email address.
  • Choose three verification questions and enter your answers to these questions.
  • Click on SUBMIT.
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Log in to Your Account to Make New American Funding Mortgage Payment Online

  • Go to the New America Funding My Loan site and click on LOGIN. 
  • Go to the login box, and type in your username and your password.
  • Click on the red button titled LOGIN.

You will now be able to choose automatic payments or to make one-time payments via your online account.

How to Make a One-Time Payment

  • Log into your account, go to the menu bar, and click on the Payments tab.
  • From the drop-down menu, choose the One-Time Payment option.
  • Select correct information for the posting timeline deadline – and then choose NEXT.
  • Enter payment date and payment total.
  • When you’re done, choose CALCULATE TOTAL WITHDRAWN to verify the amount you want to be applied to your loan. 
  • Enter your bank account details and then choose NEXT.
  • Look over your payment details, click on the confirmation box, and choose MAKE A PAYMENT. 

How to Make Monthly Automatic Payments

  • Choose Payments and then go to the Schedule Reoccuring Draft Payment option from the drop-down menu.
  • Review and verify your having read the Terms of Service for Monthly Automatic Payments. If you’re okay with the terms, choose the I AGREE box and click on CONTINUE.
  • Choose the DRAFT DAY you wish to have the payment drafted on. You can also add an ADDITIONAL PRINCIPAL payment if you want. Choose NEXT.
  • Look over the information you entered. You can go back and change information by using the PREVIOUS button. Once all the information is accurate, select the confirmation box and choose SUBMIT.

If you wish, can you choose to sign up for automatic payments by filling in this form and by then sending the completed form courtesy of the SEND US Documents button under the LOGIN button that is located at the top of the My Loan page.

Making Online Payment Using New American Funding My Mortgage Mobile App

You can download the app for IOS and Android devices to make payments anywhere you want and anytime you want.

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Other Ways to Pay Your New American Funding Mortgage

Payment by Mail

Mail your payment at:
New American Funding
P.O. Box 650076
Dallas, TX 75265-0076

Payment by Phone

Call (800) 893-5304

You can also make a payment for free using New American Funding’s automated system.

If you call in to make a mortgage payment with help from a customer care representative, it will cost you $7.50.

Bank Wire Payment

For wire instructions, dial 800-893-5304 to speak with a customer care professional. A service fee may be applicable.

Third-Party Bill-Pay Service

You can use the pill-pay service offered by your bank to make monthly payments. Mail payments to the following address:

New American Funding
P.O. Box 650076
Dallas, TX 75265-0076

  • Include your loan number. 
  • Your bank may send a physical check or an electronic payment to New American Funding. As a result, you should schedule bill payments a few days prior to the due date so that the payment arrives on time.

Western Union Quick Collect

You can pay via cash or debit card at Western Union branches or online.

In a Branch Office: Ask the agent serving you about the To Send Money From for Bill Payments service. You’ll need to present the company name, the payment amount, and your account number.

Online: Go to or access their mobile app, select Pay Bills, search for New American Funding, enter the payment amount, and enter your account number.

Bi-Weekly Automatic Payments

If you choose this option, payments will be automatically taken from your account two times per month. You can set up this option by calling 800-893-5304 to speak to a customer care agent.

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New American Funding Mortgage Q&A

Am I able to see my payment history line?

Yes, you can do so by first signing onto your Customer Care Net account. Then you’ll need to select My Loan/Loan Activity.

What do I do if I don’t remember my user ID or password?

If you remember your user ID but don’t recall your password, you will still be able to log in on the password entry screen. Simply enter your user ID in the user ID box, but don’t enter anything into the password box. Click on the Forgot your Password link and answer one of the verification questions you had previously selected during the registration process. Upon entering the correct answer, you will be prompted to choose a new password. 

If you don’t remember your user ID, select Forgot User Name and type in your loan number and social security number. Click on the submit button. You will be directed back to the login page where your user ID will be displayed.

Do you post payments on the weekend? If my grace period ends during the weekend, what happens then?

Payments are posted Monday through Friday, save for federal holidays. If your grace period expires on Saturday or Sunday, it will be extended to the conclusion of the next business day. It should be noted that partial payments are not applied to your mortgage loan. They are placed in a separate account. Once the balance of partial payment is paid, the funds in the separate account are applied to your loan.

How do I end my one-time payment?

Once you submit a payment and prior to it being processed, it is regarded as a pending payment. You can cancel an online payment only if it’s still pending. To do so, log onto Customer Care Net, choose Payments/Make One-Time Payment, look through any pending payments, select the one or ones you wish to erase, and then click on Delete Payment.

Am I required to make a monthly payment if I’m in the process of paying off my loan?

Yes, you are. You can postpone the payoff of your loan for several reasons. Should you keep on making monthly payments on schedule, you will safeguard your credit rating since any late payments can have a negative impact on your credit rating.

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New American Funding Mortgage Customer Service

If you have any questions, call (800) 890-1057

Customer Care Center
Monday through Friday 8:00 am to 9:00 pm CT
Saturday 10:00 am to 2:00 pm CT
[email protected]
1-800-893-5304 – phone number
1-800-880-0639 – fax

Customer Service
[email protected]
(800) 450-2010 x7100

Corporate Headquarters
New American Funding
14511 Myford Road, Suite 100
Tustin, CA 92780

Branch Locator

Mortgage Assistance Page

Payment Mailing Address
New American Funding
PO Box 650076
Dallas, TX 75265-0076

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How to Avoid Late New American Funding Payments

When you do get approved for a New American Funding mortgage loan, you’ll want to avoid any late payments. Here are a few tips that will help you steer clear of making untimely payments.

Sign Up for New American Funding Auto-Pay

Your first order of business is to set up an automatic payment option, and you can do this either through your bank or through your lender. You’ll want to go with the most ideal option for you.

Auto-Pay – the Pros

  1. You can avoid late payments and any resulting late fees. This will, in turn, ensure a healthy credit score.
  2. You can do your part to protect the environment with paperless billing.
  3. You won’t have to deal with any expenses relating to postage as you won’t need an envelope or a stamp, and you won’t have to fill out a check since auto-pay is done via electronic funds transfer.
  4. You will save time since auto-pay is convenient. No more will you have to take the time to sit down, write up a check, write your address and the address of the mortgage lender on the envelope, put on a stamp, and put the envelope in the mail. With auto-pay, you can automate the entire process of paying bills.

Auto-Pay – the Negatives

  1. You could, if you’re not monitoring the inflows and outflows of money in your bank account, overdraw your account. In order to avoid any problems, just keep track of how much you have in your account at all times.
  2. You could potentially overlook things like errors, interest rate hikes, or other hidden fees. This can be avoided by simply making it a habit to go over your bill.
  3. You could fail to stay on top of things such as the amount owing or the amount you’re paying monthly. As has been mentioned, you can steer clear of such problems by checking into your account regularly. This will help you to know when it might be a good idea to make additional payments to reduce the principal quicker.

Sign Up for Alerts and Reminders

Receiving a notification for an upcoming bill payment can make all the difference. You can get this by using an app, by getting your mortgage company to send an alert or reminder by email, or even by using Google calendar. You’ll be able to avoid late payments by doing so.

Set Up a Bill Pay Day

Another option is to purposefully schedule a period of the month when you can commit to making bill payments. When you go this route and have a system in place, you will avoid late payments.

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What to Do if I Made a Late New American Funding Mortgage Payment

It’s a good idea to avoid a late New American Funding Mortgage payment at all costs, but mistakes sometimes happen. While you don’t want to be too hard on yourself if this happens, you need to consider possible consequences. Case in point: you could see your credit score take a hit if you don’t make payments on schedule. Also keep in mind that a late New American Funding Mortgage payment may remain on your credit report for as many as seven years, which would adversely impact your credit score. What follows is a look at 3 proven strategies you can use to have late mortgage payment information scrubbed from your credit report.

Option #1: Contact New American Funding Mortgage and Make Request

Reach out to your lender by phone right away, and acknowledge that your payment was submitted past the deadline. It’s important to admit you were in error. Let them know when they can expect payment. They may be willing to delete your late payment data so that your creditworthiness doesn’t suffer.

Option #2: Write Them a Letter

The next option at your disposal is to write a letter, known as a goodwill letter, to New American Funding. In the letter, you’ll want to specifically and respectfully request a removal. Do these 2 things in the letter:

  • Demonstrate that you accept that the situation was caused by you.
  • Guarantee that there will be no repeat of the delinquent behavior going forward.

What follows is a sample letter template you can use as inspiration:

[Your first and last name] [your address] [your account number]


To Whom It May Concern:

I appreciate your taking the time to read my letter. The reason for this correspondence is that I found on my latest credit report a late payment listed on [date] for my [name of account] account. I’m aware of the importance of making timely payments and meeting my financial commitments. But due to [situation that led to the missed payment], I unintentionally missed the payment due date. Although I missed the deadline, I have since then taken measures to ensure this does not happen again. Specifically, I’ve [explain what has changed that will prevent any additional late payments]. Since my missed payment, I have had a flawless record of making payments on time.

One reason I’m making this request is that my intention is to apply for a [loan, credit card, etc], and I’ve come to understand that the missed payment reflected on my credit report could jeopardize my objective. Given the fact that my single late payment does not adequately reflect my creditworthiness and intention to abide by my financial obligations, I would be grateful if you would make a goodwill adjustment. This would delete my late payment on [date] and enable me to obtain a [loan, credit card, etc.) and to secure a better rate.

I appreciate your considering this matter, and I hope you will grant my request.

Best regards,

[your name]

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