Rocket Mortgage Payment Options

Rocket Mortgage Payment Options
Update: Rocket Mortgage Payment - 2020.12.17

Rocket Mortgage, created by mortgage lender Quicken Loans, is a fully online system by which you can obtain a mortgage to either refinance or purchase a home.

Some people mistakenly view Rocket Mortgage as a calculator – but it is not. What Rocket Mortgage is, however, is an online solution to get the mortgage you need. All you need to do is input information pertaining to yourself, your residence, and your financial situation. Rocket Mortgage will then provide you with interest rates and numbers. You can then use Rocket Mortgage to get the mortgage you want, to ask mortgage-related questions, to manage loan payments, and more.

Read on to learn everything from enrolling to paying off your Rocket Mortgage loan.

Before you turn to the possible ways to pay your Rocket Mortgage, find out how much your monthly payment will be on your Rocket Mortgage loan. These free online calculators can assist you in doing this:

Getting Your Rocket Mortgage Account Set Up to Make Online Bill Payments

You’ll want to use Rocket Mortgage when you get to the point where you want to apply for a mortgage loan or to refinance. Read on to learn how you set up an account for this purpose:

  • Go to and select one of two options – namely Home Purchase or Home Refinance, and then press the button corresponding to the option you want.
  • You will then have to answer some questions. The questions you will need to answer will largely depend on what option – home purchase or home refinance – you select.

Home Purchase:

  1. residence type (single-family, multi-family, condo, townhouse)
  2. property use (primary home, secondary residence, investment property 
  3. timeline to purchase residence  (right away, ASAP, within a month, 2-3 months, 3-6 months, more than 6 months, no time frame)
  4. first home-buyer (yes/no)
  5. credit profile (excellent, good, so-s0, below average, poor)
  6. first name and surname
  7. email address
  8. select the password
  9. verify your email address by clicking the link.

Home Refinance:

  1. home description (single-family, multi-family, condominium, townhouse)
  2. property use (primary residence, secondary home, investment property, 
  3. your credit profile (excellent, good, average, below average, poor)
  4. whether you have s 2nd mortgage (yes/no)
  5. your first and last names
  6. email address
  7. set the password
  8. then you will have to verify your email by clicking the link in the letter.

After doing the aforementioned, your Rocket Mortgage Online Account will be activated and you’ll manage to pay your Rocket Mortgage bill online.

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Pay Online At RocketMortgage.Com Login:

  1. Go to the RocketMortgage,Com login page, and then sign in.
  2. Type in your Rocket Mortgage username and password.
  3. Select the Sign In button.
  4. Choose one of the following online payment options:
  • One-Time Payment. When you need to make a loan payment, all you have to do is access your account, select the loan for which a payment is due, type in how much you want to pay, and then pay that amount.
  • Monthly AutoPay. Once logged in to your Rocket Mortgage account, select “to set up auto-draft” and follow the instructions. It is possible to allow payment to come right out of their bank account courtesy of the online payment system offered by your ban. But a better option might be to opt for automatic payments with your lender. The reason for this is that mortgage payments change every now and then. The sum needed for taxes and insurance may change year after year, for instance. The amount can also change if after the fixed period of an adjustable-rate agreement. If you opt for an automatic payment agreement through Rocket Mortgage rather than through your bank, you won’t have to worry about paying too little or paying too much.
  • Bi-Weekly Payments. If you opt for bi-weekly payments, you will go from making 12 monthly payments to making half of your monthly payment amount every two weeks. You can now opt for bi-weekly payment for free using Rocket Mortgage.
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Pay Your Rocket Mortgage Bill with the Mobile App

When you download the Rocket Mortgage app, you’ll see that making a payment courtesy of the app is quite similar to making a payment via the web.

You can download Rocket Mortgage onto your iOS or Android mobile device. When you’re ready to make a mortgage payment, simply log onto your Rocket Mortgage app using your username and password. It’s also possible to use the Rocket Mortgage app on your smartwatch. By so doing, you can

  • check the loan payment due date,
  • the amount due,
  • send your monthly mortgage loan payment,
  • and even set up notifications so that you get reminders of upcoming payments.

Alexa Rocket Mortgage Skill: Alexa.RocketMortgage,Com

Rocket Mortgage Payment Options

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Other Rocket Mortgage Payment Options

Payment over the Phone

You can contact Rocket Mortgage by phone at 800-646-21-33. Doing this will connect you to Rocket Mortgage’s interactive, user-friendly voice system. After you enter your loan number, bank routing number, and bank account number, you’ll be able to make an automated payment via the phone.

Payment by Mail

To pay by mail, send your payment to the address below:

Quicken Loans
P.O. Box 6577
Carol Stream, IL 60197-6577

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Rocket Mortgage FAQ

Are Rocket Mortgage and Quicken Loans the same business?

Quicken Loans actually created Rocket Mortgage, so the two companies are not the same. After you use Rocket Mortgage to apply for a mortgage loan, Quicken Loans, the entity that actually processes the loan, will ascertain whether you qualify for a loan and ensure the loan meets necessary guidelines.

Is there any cost associated with using Rocket Mortgage?

There is no cost to using Rocket Mortgage to apply for a loan. But should you opt to move ahead with your loan, there will be some costs involved – as would be the case with any other lender.

Is Rocket Mortgage available everywhere?

You can use Rocket Mortgage to apply for a loan across the United States. Unfortunately, you cannot at this time use Rocket Mortgage to apply for a loan either in Puerto Rico or anywhere outside of U.S. borders.

Where is the closest Rocket Mortgage location to me?

Quicken Loans, which is the online lender that started Rocket Mortgage, does not have any physical offices that are open to the public. But you can apply online from anywhere as long as you have access to the Internet.

Will I need to talk to anyone when applying over the Internet?

For the most part, you can use Rocket Mortgage to apply online without having to talk to any representatives at the company. Even so, there might be times when, based on your situation, you might have to talk with a home loan expert online or by phone to answer some queries. As soon as you finish your application, a home loan expert will contact you for some details. If so, they will contact you by phone or by email.

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Rocket Mortgage Customer Service

Here are the hours you can reach  at 800-603-1955:

Monday – Friday: 8:30 a.m. – 9:00 p.m. ET

Saturday: 9:00 a.m. – 4:00 p.m. ET

Contact Page:

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Option #3: Make Them an Offer

Another option is to contact Rocket Mortgage and make them an offer they can’t refuse. Lenders prefer to have people opt for automatic payments – so that payments are made on time, all the time. If you’re willing to sign up, the lender might be persuaded to scrub the late payment from your credit report as a goodwill gesture. The lender may, if you do not wish to sign on for automatic payments, recommend another way for you to potentially get your late payment erased from your credit report.

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How to Avoid Late Rocket Mortgage Payments

When you do get approved for a Rocket Mortgage loan, you’ll want to avoid any late payments. Here are a few tips that will help you steer clear of making untimely payments.

Tip #1: Sign Up for Auto-Pay

Your first order of business is to set up an automatic payment option, and you can do this either through your bank or through your lender. You’ll want to go with the most ideal option for you.


Auto-Pay – the Pros

  1. You can avoid late payments and any resulting late fees. This will, in turn, ensure a healthy credit score.
  2. You can do your part to protect the environment with paperless billing.
  3. You won’t have to deal with any expenses relating to postage as you won’t need an envelope or a stamp, and you won’t have to fill out a check since auto-pay is done via electronic funds transfer.
  4. You will save time since auto-pay is convenient. No more will you have to take the time to sit down, write up a check, write your address and the address of the mortgage lender on the envelope, put on a stamp, and put the envelope in the mail. With auto-pay, you can automate the entire process of paying bills.


Auto-Pay – the Negatives

  1. You could, if you’re not monitoring the inflows and outflows of money in your bank account, overdraw your account. In order to avoid any problems, just keep track of how much you have in your account at all times.
  2. You could potentially overlook things like errors, interest rate hikes, or other hidden fees. This can be avoided by simply making it a habit to go over your bill.
  3. You could fail to stay on top of things such as the amount owing or the amount you’re paying monthly. As has been mentioned, you can steer clear of such problems by checking into your account regularly. This will help you to know when it might be a good idea to made additional payments to reduce the principal quicker.

Tip #2: Sign Up for Alerts and Reminders

Receiving a notification for an upcoming bill payment can make all the difference. You can get this by using an app, by getting your mortgage company to send an alert or reminder by email, or even by using Google calendar. You’ll be able to avoid late payments by doing so.

Tip #3: Set Up a Bill Pay Day

Another option is to purposefully schedule a period of the month when you can commit to making bill payments. When you go this route and have a system in place, you will avoid late Rocket Mortgage payments.

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What to Do if I Made a Late Rocket Mortgage Payment

It’s a good idea to avoid a late Rocket Mortgage payment at all costs, but mistakes sometimes happen. While you don’t want to be too hard on yourself if this happens, you need to consider possible consequences. Case in point: you could see your credit score take a hit if you don’t make payments on schedule. Also keep in mind that a late Rocket Mortgage payment may remain on your credit report for as many as seven years, which would adversely impact your credit score. What follows is a look at 3 proven strategies you can use to have late mortgage payment information scrubbed from your credit report.

Option #1: Contact Rocket Mortgage and Make Request

Reach out to your lender by phone right away, and acknowledge that your payment was submitted past the deadline. It’s important to admit you were in error. Let them know when they can expect payment. They may be willing to delete your late payment data so that your creditworthiness doesn’t suffer.

Option #2: Write Them a Letter

The next option at your disposal is to write a letter, known as a goodwill letter, to Rocket Mortgage. In the letter, you’ll want to specifically and respectfully request a removal. Do these 2 things in the letter:

  1. Demonstrate that you accept that the situation was caused by you.
  2. Guarantee that there will be no repeat of the delinquent behavior going forward.

What follows is a sample letter template you can use as inspiration:

[Your first and last name] [your address] [your account number]


To Whom It May Concern:

I appreciate your taking the time to read my letter. The reason for this correspondence is that I found on my latest credit report a late payment listed on [date] for my [name of account] account. I’m aware of the importance of making timely payments and meeting my financial commitments. But due to [situation that led to the missed payment], I unintentionally missed the payment due date. Although I missed the deadline, I have since then taken measures to ensure this does not happen again. Specifically, I’ve [explain what has changed that will prevent any additional late payments]. Since my missed payment, I have had a flawless record of making payments on time.

One reason I’m making this request is that my intention is to apply for a [loan, credit card, etc], and I’ve come to understand that the missed payment reflected on my credit report could jeopardize my objective. Given the fact that my single late payment does not adequately reflect my creditworthiness and intention to abide by my financial obligations, I would be grateful if you would make a goodwill adjustment. This would delete my late payment on [date] and enable me to obtain a [loan, credit card, etc.) and to secure a better rate.

I appreciate your considering this matter, and I hope you will grant my request.

Best regards,

[your name]

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