Rushmore Mortgage Payment Options

Rushmore Mortgage Payment

Update:Rushmore Mortgage Payment - 2021.05.12

Rushmore Loan Management Services is a leading residential mortgage servicer, focused on providing outstanding service to homeowners. The mission at Rushmore is to be an industry leader, making your mortgage payment regimen just as easy and stress-free as possible. Read to see how customer friendly and easy it can be to make a Rushmore mortgage payment.

These free online calculators will help you find out how much your monthly payment on Rushmore Mortgage will be:

Create a Rushmore Mortgage Online Account to Make Your Payments

There are just a few steps to creating your Rushmore Mortgage online account:

Open a web browser page and go to – you will need your Loan Number handy in order to set up your account; it can be found on your welcome letter or billing statement – if your loan has just been transferred from another mortgage servicer (so you don’t have a Rushmore loan number yet) use the Loan Number Lookup feature; enter the previous servicer’s loan number and the last 4 digits of your Social Security Number. Your new Rushmore loan number will then be provided – write this number down. Now, to set up your new account:

  • Click the Sign In box on the top right of your screen; this will take you to the New Account Set Up button.
  • Click the Set Up New Account box.
  • Click Register Here.
  • Enter your SSN and Loan Number and click Submit.
  • You will be prompted to create a Username and Password and add your Email Address.
  • An email will be sent to you with a temporary security code to verify your account; once this is complete your account is ready to set up to your preferences.
  • Select how you wish to receive statements and documents (paperless, or paper statements through the regular mail), as well as notification preferences.
  • Enter the phone number you would like to use for your Rushmore account.
  • When all this information is complete you will be sent an email with a temporary security code – enter it and click Submit.
  • Your registration is now complete!
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Make Rushmore Mortgage Payments by Logging in to Your Account

One-Time Payment

It’s simple to make your Rushmore mortgage payment. Follow these easy directions:

  • Sign in to your account, by entering your username and password.
  • Choose the One-Time Make a Payment option.
  • Click on your preferred processing date within the payment date option.
  • Add your banking information to indicate which account payments will be drawn from – click on Manage Bank Account and then click Add New Bank Account.
  • Once the information is entered, choose Save.
  • Click Done, and then Continue.
  • Once you’ve confirmed all the above-entered information is correct, choose Pay.
  • You will be prompted to review the one-time draft payment disclosure and click Agree.

All done. Your one-time payment is set up.

Now that your information is in the Rushmore loan payment system, you can always come back, log in and easily make a one-time payment; all your pertinent information has been pre-loaded, saved and verified. Just follow the simple steps as outlined above.

Recurring Payments

Alternatively, you can set up free monthly recurring payments. From the home screen:

  • Select Schedule Recurring Payment.
  • Fill in the payment amount.
  • Optionally you can increase your monthly payment by applying additional funds to your loan’s principal, in the appropriate field.
  • Confirm the amount you want drafted each month.
  • Confirm the bank account associated with your recurring payment.

Now that you have chosen the appropriate recurring draft date, you have the peace of mind of a regular recurring Rushmore mortgage payment. 

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Other Options to Pay Your Rushmore Mortgage Bill

Payments by Phone 

Automated Phone System Payments at no charge – call 888-504-6700. You will be prompted to enter your Loan Number ane the last 4 digits of your SSN. Choose options including:

  • access account information
  • make an automated payment
  • speak with a live agent.

Payments by Mail

Regular Payments
Rushmore Loan Management Services LLC,
PO Box 514707, Los Angeles, CA

Overnight Payments
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618

Take into consideration that a fee is charged. 

Western Union Quick Collect Payments

For locations go to:
Code State: CA
Don’t forget to include the loan number. Remember that a fee is also charged. 

Walk in Payments (Puerto Rico Loans Only)

Rushmore Loan Management Services LLC
221 Av. Juan Ponce de Leon
San Juan, Puerto Rico 00917

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Rushmore Questions and Answers

Is there a web page that shows my mortgage amount and monthly payment due date?

This information can be found on your monthly billing statement. Simply log in to the Manage My Account page and select Current Loan Information. That’s where you’ll find your monthly billing statement.

What do I do if I have forgotten my password?

Above the password box on the sign-in screen, select the “Forgot Password?” link. You’ll be taken to a screen that has fields for:

  • your loan number
  • last four digits of your Social Security Number.

Follow the prompts from there.

What if I have forgotten my username?

Similarly, above the username box on the sign-in screen, select the “Forgot Username?” link, enter the information into the boxes and follow the prompts.

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Rushmore Mortgage Customer Service

Rushmore Loan Management Customer Care Phone Number: (888) 504-6700
Monday – Friday 8:00 AM – 6:00 PM CST

Customer Care Toll-Free: 888-504-6700
Monday – Friday 8:00 AM – 6:00 PM CST

Loan Owned by Fannie Mae or Freddie Mac Toll-Free: (888) 616-5400
Monday – Friday 8:00 AM – 6:00 PM CST.

Rushmore Loan Management Services Address:
P.O. Box 514707 Los Angeles, CA 90051-4707 

Automated Loan Information Hotline Phone Number: 888.504.6700

Rushmore Loan Management Services LLC
P.O. Box 514707
Los Angeles, CA 90051

Payments (Puerto Rico):
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922

Overnight Payments:
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618

Fire and Flood Insurance:
Send all Insurance policies and bills to:
Rushmore Loan Management Services LLC
P.O. Box 692409
San Antonio, TX 78269

Property Tax Bills and Payment:
For escrowed loans, send all tax bills to:
Rushmore Loan Management Services LLC
P.O. Box 9214
Coppell, TX 75019

General Correspondence:
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619

Notices of Error, Requests for Information and Complaints:
Rushmore Loan Management Services LLC
P.O. Box 52262 Irvine, CA 92619

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How to Avoid Late Rushmore Mortgage Payments

When you do get approved for an Rushmore mortgage loan, you’ll want to avoid any late payments. Here are a few tips that will help you steer clear of making untimely payments.

Sign Up for Rushmore Auto-Pay

Your first order of business is to set up an automatic payment option, and you can do this either through your bank or through your lender. You’ll want to go with the most ideal option for you.

Auto-Pay – the Pros

  1. You can avoid late payments and any resulting late fees. This will, in turn, ensure a healthy credit score.
  2. You can do your part to protect the environment with paperless billing.
  3. You won’t have to deal with any expenses relating to postage as you won’t need an envelope or a stamp, and you won’t have to fill out a check since auto-pay is done via electronic funds transfer.
  4. You will save time since auto-pay is convenient. No more will you have to take the time to sit down, write up a check, write your address and the address of the mortgage lender on the envelope, put on a stamp, and put the envelope in the mail. With auto-pay, you can automate the entire process of paying bills.

Auto-Pay – the Negatives

  1. You could, if you’re not monitoring the inflows and outflows of money in your bank account, overdraw your account. In order to avoid any problems, just keep track of how much you have in your account at all times.
  2. You could potentially overlook things like errors, interest rate hikes, or other hidden fees. This can be avoided by simply making it a habit to go over your bill.
  3. You could fail to stay on top of things such as the amount owing or the amount you’re paying monthly. As has been mentioned, you can steer clear of such problems by checking into your account regularly. This will help you to know when it might be a good idea to make additional payments to reduce the principal quicker.

Sign Up for Alerts and Reminders

Receiving a notification for an upcoming bill payment can make all the difference. You can get this by using an app, by getting your mortgage company to send an alert or reminder by email, or even by using Google calendar. You’ll be able to avoid late payments by doing so.

Set Up a Bill Pay Day

Another option is to purposefully schedule a period of the month when you can commit to making bill payments. When you go this route and have a system in place, you will avoid late payments.

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What to Do if I Made a Late Rushmore Mortgage Payment

It’s a good idea to avoid a late Rushmore Mortgage payment at all costs, but mistakes sometimes happen. While you don’t want to be too hard on yourself if this happens, you need to consider possible consequences. Case in point: you could see your credit score take a hit if you don’t make payments on schedule. Also keep in mind that a late Rushmore Mortgage payment may remain on your credit report for as many as seven years, which would adversely impact your credit score. What follows is a look at 3 proven strategies you can use to have late mortgage payment information scrubbed from your credit report.

Option #1: Contact Rushmore Mortgage and Make Request

Reach out to your lender by phone right away, and acknowledge that your payment was submitted past the deadline. It’s important to admit you were in error. Let them know when they can expect payment. They may be willing to delete your late payment data so that your creditworthiness doesn’t suffer.

Option #2: Write Them a Letter

The next option at your disposal is to write a letter, known as a goodwill letter, to Rushmore. In the letter, you’ll want to specifically and respectfully request a removal. Do these 2 things in the letter:

  • Demonstrate that you accept that the situation was caused by you.
  • Guarantee that there will be no repeat of the delinquent behavior going forward.

What follows is a sample letter template you can use as inspiration:

[Your first and last name] [your address] [your account number]


To Whom It May Concern:

I appreciate your taking the time to read my letter. The reason for this correspondence is that I found on my latest credit report a late payment listed on [date] for my [name of account] account. I’m aware of the importance of making timely payments and meeting my financial commitments. But due to [situation that led to the missed payment], I unintentionally missed the payment due date. Although I missed the deadline, I have since then taken measures to ensure this does not happen again. Specifically, I’ve [explain what has changed that will prevent any additional late payments]. Since my missed payment, I have had a flawless record of making payments on time.

One reason I’m making this request is that my intention is to apply for a [loan, credit card, etc], and I’ve come to understand that the missed payment reflected on my credit report could jeopardize my objective. Given the fact that my single late payment does not adequately reflect my creditworthiness and intention to abide by my financial obligations, I would be grateful if you would make a goodwill adjustment. This would delete my late payment on [date] and enable me to obtain a [loan, credit card, etc.) and to secure a better rate.

I appreciate your considering this matter, and I hope you will grant my request.

Best regards,

[your name]

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