SLS Mortgage Payment Options

SLS Mortgage Payment

Update:SLS Mortgage Payment - 2021.05.12

Specialized Loan Servicing (SLS) – does exactly what its name implies: Making your life easier by handling all things mortgage, including payments, administration of escrow and general activities pertaining to your loan, once it has been funded. SLS has the know-how and expertise, anchored by an advanced online platform and presence, to ensure all steps of your online mortgage payment process are as stress-free as possible.

In the next few paragraphs, you’ll learn how easy and user-friendly it is to make your SLS mortgage payment.

These free online calculators will help you find out how much your monthly payment on SLS Mortgage will be:

Create an SLS Mortgage Online Account to Make Your Payments

It’s very easy to get started and make your first SLS mortgage online. Click here to get started:

  • Pick a username.
  • Enter your first name.
  • Enter your last name.
  • Select a password.
  • Confirm your password.
  • Enter your phone number.
  • Hit the Register button.

That’s it. You’re ready to log in.

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Make SLS Mortgage Payments by Logging in to Your Account

Now that you’ve set up your account, simply go to the SLS Payment page.

One-Time Payments

This screen gives you a number of options. You can go straight to making a one-time SLS mortgage payment online, or you can log in to the homepage of your account, or manage specific options and features of your account.

Once you’re into your account (by entering your user name and password), one-time payments are as simple as entering: 

  • Your email address.
  • Loan number/social security number.
  • The property zip code.

From there, simply follow the prompts and you’ll be on your way to making your SLS mortgage payment online.


Another option is to set up Autopay online. This will allow pre-scheduled payments to be made from your bank account, in a timely and secure fashion. No more worries about deadlines, due dates, or anything else pertaining to your mortgage payment – it’s all looked after upfront.

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Other Options to Pay Your SLS Mortgage Bill

By Mail

You can always pay by regular mail – using a check, cashier’s check, or money order.

Regular mail:
Specialized Loan Servicing LLC
P.O Box 60535
City of Industry, CA
91716 – 0535 

Mail overnight payments/payoffs to:
Specialized Loan Servicing LLC
6200 S. Quebec St.
Greenwood Village, CO 80111
Attn: Cashiering Department

Western Union

Phone number: 1-800-325-6000

  • Head to your nearest Western Union office.
  • Use PAYSLS as the code city.
  • Provide your account number.

Note: fees may apply.


Phone Number: 1-800-666-3947

  • Visit a MoneyGram location.
  • Complete an ExpressPayment Send form.
  • Include your complete Loan Number and this Receive Code – 6114.
  • Call SLS at 1-800-315-4757; provide the Customer Care Agent with your reference number.

Note: fees may apply.

By Phone

  • Call 1-800-315-4757.
  • Use the voice response system.
  • Follow the voice prompts to make your payment.

Note: $7.50 third-party fee may apply.

You can also speak directly to an agent: 1-800-315-4757.

Note: $12.50 third-party fee may apply.

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SLS Questions and Answers

Why should I use SLS for my mortgage loan payments?

Your lender is often not the institution that will hold your mortgage for its entire length. Loans and the right to service them are frequently bought and sold.  That’s where SLS comes in; you deal with SLS only, who administer all aspects of your loan.

What aspects of my mortgage will SLS handle?

Loan servicing from SLS includes everything to do with your specific mortgage, collecting monthly payments, sending monthly payment statements, maintaining records of payments and balances, collecting and paying insurance, taxes… and more, all until the loan is paid off.

What if I have other specific questions?

The SLS online mortgage payment FAQs cover just about everything you can think of, including login information, setting up an account, printing pages off the website, payment information (online, mail, phone, etc.), payoff information, escrow, loan information (change of address, etc.), adjustable-rate mortgage information, home equity loan, tax information and more.

What do I do if I’ve forgotten my password?

It’s never a problem to reset your password. On the Customer Login screen simply hit the “forgot the password?” link, which will then prompt you through the steps, including entering the email address associated with your account, and your SSN on the Secure Account Access page. Once you’ve submitted the information, you will receive an email with a new temporary password, which you can then change to a new permanent password.

I’ve forgotten my username. What do I do?

The Customer Care Centre can help – call 1-800-317-4757, Monday to Friday 6 am to 6 pm MT.

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SLS Mortgage Customer Service

Customer Service Phone Number: 1-800-315-4757
Monday through Friday from 6:00 a.m. until 6:00 p.m. MT

General Customer Care Support Mail:
Specialized Loan Servicing LLC
P.O. Box 636005
Littleton, CO 80163-6005

Don’t forget to mention your name and loan number on all requests.

General Customer Service Fax:
Specialized Loan Servicing LLC

Tax Department Phone Number: 1-866-801-1373

Insurance Department Phone Number: 1-800-441-4145

Fax Payoff Department:
Specialized Loan Servicing LLC

Remember to add your name and loan number on all requests.

Notices of Error and Requests for Information:
Specialized Loan Servicing LLC
P.O. Box 630147
Littleton, CO 80163-0147

Regular Payments Address:
Specialized Loan Servicing LLC
P.O. Box 60535
City of Industry, CA 91716-0535

Overnight Payments/Payoffs Address:
Specialized Loan Servicing LLC
6200 S. Quebec St.
Greenwood Village, CO 80111

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How to Avoid Late SLS Mortgage Payments

When you do get approved for an SLS mortgage loan, you’ll want to avoid any late payments. Here are a few tips that will help you steer clear of making untimely payments.

Sign Up for SLS Auto-Pay

Your first order of business is to set up an automatic payment option, and you can do this either through your bank or through your lender. You’ll want to go with the most ideal option for you.

Auto-Pay – the Pros

  1. You can avoid late payments and any resulting late fees. This will, in turn, ensure a healthy credit score.
  2. You can do your part to protect the environment with paperless billing.
  3. You won’t have to deal with any expenses relating to postage as you won’t need an envelope or a stamp, and you won’t have to fill out a check since auto-pay is done via electronic funds transfer.
  4. You will save time since auto-pay is convenient. No more will you have to take the time to sit down, write up a check, write your address and the address of the mortgage lender on the envelope, put on a stamp, and put the envelope in the mail. With auto-pay, you can automate the entire process of paying bills.

Auto-Pay – the Negatives

  1. You could, if you’re not monitoring the inflows and outflows of money in your bank account, overdraw your account. In order to avoid any problems, just keep track of how much you have in your account at all times.
  2. You could potentially overlook things like errors, interest rate hikes, or other hidden fees. This can be avoided by simply making it a habit to go over your bill.
  3. You could fail to stay on top of things such as the amount owing or the amount you’re paying monthly. As has been mentioned, you can steer clear of such problems by checking into your account regularly. This will help you to know when it might be a good idea to make additional payments to reduce the principal quicker.

Sign Up for Alerts and Reminders

Receiving a notification for an upcoming bill payment can make all the difference. You can get this by using an app, by getting your mortgage company to send an alert or reminder by email, or even by using Google calendar. You’ll be able to avoid late payments by doing so.

Set Up a Bill Pay Day

Another option is to purposefully schedule a period of the month when you can commit to making bill payments. When you go this route and have a system in place, you will avoid late payments.

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What to Do if I Made a Late SLS Mortgage Payment

It’s a good idea to avoid a late SLS Mortgage payment at all costs, but mistakes sometimes happen. While you don’t want to be too hard on yourself if this happens, you need to consider possible consequences. Case in point: you could see your credit score take a hit if you don’t make payments on schedule. Also keep in mind that a late SLS Mortgage payment may remain on your credit report for as many as seven years, which would adversely impact your credit score. What follows is a look at 3 proven strategies you can use to have late mortgage payment information scrubbed from your credit report.

Option #1: Contact SLS Mortgage and Make Request

Reach out to your lender by phone right away, and acknowledge that your payment was submitted past the deadline. It’s important to admit you were in error. Let them know when they can expect payment. They may be willing to delete your late payment data so that your creditworthiness doesn’t suffer.

Option #2: Write Them a Letter

The next option at your disposal is to write a letter, known as a goodwill letter, to SLS. In the letter, you’ll want to specifically and respectfully request a removal. Do these 2 things in the letter:

  • Demonstrate that you accept that the situation was caused by you.
  • Guarantee that there will be no repeat of the delinquent behavior going forward.

What follows is a sample letter template you can use as inspiration:

[Your first and last name] [your address] [your account number]


To Whom It May Concern:

I appreciate your taking the time to read my letter. The reason for this correspondence is that I found on my latest credit report a late payment listed on [date] for my [name of account] account. I’m aware of the importance of making timely payments and meeting my financial commitments. But due to [situation that led to the missed payment], I unintentionally missed the payment due date. Although I missed the deadline, I have since then taken measures to ensure this does not happen again. Specifically, I’ve [explain what has changed that will prevent any additional late payments]. Since my missed payment, I have had a flawless record of making payments on time.

One reason I’m making this request is that my intention is to apply for a [loan, credit card, etc], and I’ve come to understand that the missed payment reflected on my credit report could jeopardize my objective. Given the fact that my single late payment does not adequately reflect my creditworthiness and intention to abide by my financial obligations, I would be grateful if you would make a goodwill adjustment. This would delete my late payment on [date] and enable me to obtain a [loan, credit card, etc.) and to secure a better rate.

I appreciate your considering this matter, and I hope you will grant my request.

Best regards,

[your name]

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