TIB Mortgage Payment Options

TIB Mortgage Payment
Updated - 2022.04.27

TIB mortgages are available for people with a poor credit history or no credit history at all, allowing individuals to become homeowners even with a limited financial background. TIB considers your background rather than just focusing on your credit score. TIB aims to support the needs of these new home buyers by offering flexible repayment options. Read on to find out how to make your TIB Mortgage Payment.

These free online calculators can help you to find out how much your monthly payment on TIB Mortgage will be:

Create an Online Account to Make Your TIB Mortgage Payment

TIB Mortgage Payment

The easiest way to pay your mortgage payment is via an online account. The TIB mortgage online platform is not only an easy payment option, but it is also the most efficient. TIB lets you take advantage of everything a traditional bank offers, with added benefits and convenience. As with all TIB products, there are no hidden fees or interest rates — you pay one fee each month. With the ability to log into your account anytime and pay online, you can enjoy an easy way to make payments and manage your finances. To create your account today and begin enjoying the benefits offered, follow the steps below:

  • Click the following link: www.tib.bank
  • Move your cursor to the top-left of your screen on the header menu. 
  • Hover the cursor over the LOGIN title.
  • Click on Mortgage Account from the dropdown menu.
  • A notification pops out on your screen asking for redirection permission. Click on the link above Do Not Leave to proceed.
  • Click on the Register Now link. You find it below the Password box.
  • The registration goes through two main stages: the verification and account creation stage.
  • The Verification stage is when you need to provide information proving that you took a mortgage with TIB. You are required to enter the following information:
    • Your Social Security Number or TIN
    • Your Loan Number. It usually has ten digits.
    • Your Zip Code
  • Once you provide the details above, TIB confirms your information. You are clear to proceed to the next stage.

    Account Setup

  • You need to type in the following details:
    • Username. Choose a username that suits your brand best. It can be your name, or it can just be a word that links you to who you are. It can be an email address (to protect your private identity) or something different and new. Choose the right name for your online identity.
    • Your Password. A unique password isn’t easy to guess but also easy for you to remember, especially when using a password manager, which keeps all of your passwords safe behind one master login.
    • Type your password again for confirmation.
    • Select three security questions you can answer confidently, and then write answers that are easy to remember. The security questions provide another layer of security for your account, so please do not choose easy-to-guess answers.
    • Now type in your email address.
    • Choose the email alerts you would like to receive from TIB Financial.
    • Keenly go through the terms and conditions of service as put down by TIB. When in agreement with TIB, you can check the box and proceed by clicking Continue.
    • Check your email for TIB confirmation. Once you get it in your inbox, click on the VERIFY button. Congratulations! You now have an online TIB mortgage account.

Log into Your Account to Make a TIB Mortgage Payment

When you have your TIB mortgage online account, you get into a world of infinite possibilities. You can access features that make your TIB mortgage payment process effortless. You can customize your settings to meet your preferences. Log into your already created account to learn about this and more. Follow the steps below to log in:

  • Click on:  www.tibmortgage.com
  • Move your cursor to the right of your screen and click on Log In
  • Enter the following details:
    • Your email address
    • Your password
  • Click on the Log In button

Other TIB Mortgage Payment Options

Having an online TIB mortgage account is a major step toward making your online experience even better in the digital age. However, the online platform may not be the best option in some cases due to unavoidable circumstances like poor internet connection. Unfortunately, TIB mortgage services do not have an alternative platform as yet. However, if you experience any difficulty making your payment, you need to call their customer care representative. You can reach them at (866) 438-1023.

TIB Mortgage Payment Questions and Answers

TIB Mortgage Payment

When will my first billing statement arrive?

When you receive your first billing statement, it will arrive around 15 days before your first installment payment is due. In addition to the payment amount, the billing statement also contains information regarding your transaction due date plus the address to which you should mail your payment.

When you haven’t received your billing statement, you should contact TIB mortgage services at (866) 438-1023 as soon as possible.

Is it possible to change or cancel my TIB mortgage payment online?

Paid invoices that have been scheduled on the internet and indicate Scheduled status you can cancel or change. You cannot alter Payments indicating Pending or that have already been processed.

What is the most efficient method of making my payment?

Please review the First Payment Letter if this is your first monthly payment. You get it in the closing letter or monthly statement for information on how to pay the first mortgage and make it.

However, if this is your second or third time paying via installments, look over your monthly statement to figure out how to make your payments. The fact that the TIB service transfers the bulk of their loans means that the method by which you make payments could change after you obtain your original payment notice. If you haven’t received a Notice of Transfer or your billing statement, please call (866) 438-1023 for assistance.

What to Do if I Made a Late TIB Mortgage Payment

It’s a good idea to avoid a late TIB mortgage payment at all costs, but mistakes sometimes happen. While you don’t want to be too hard on yourself if this happens, you need to consider possible consequences. Case in point: you could see your credit score take a hit if you don’t make payments on schedule. Also keep in mind that late mortgage payments may remain on your credit report for as many as seven years, which would adversely impact your credit score. What follows is a look at 3 proven strategies you can use to have late mortgage payment information scrubbed from your credit report.

Option #1: Contact TIB Mortgage and Make Request

Reach out to TIB mortgage by phone right away, and acknowledge that your payment was submitted past the deadline. It’s important to admit you were in error. Let them know when they can expect payment. They may be willing to delete your late payment data so that your creditworthiness doesn’t suffer.

Option #2: Write Them a Letter

The next option at your disposal is to write a letter, known as a goodwill letter, to TIB Mortgage. In the letter, you’ll want to specifically and respectfully request a removal. Do these 2 things in the letter:

  1. Demonstrate that you accept that the situation was caused by you.
  2. Guarantee that there will be no repeat of the delinquent behavior going forward.

What follows is a sample letter template you can use as inspiration:

[Your first and last name] [your address] [your account number]


To Whom It May Concern:

I appreciate your taking the time to read my letter. The reason for this correspondence is that I found on my latest credit report a late payment listed on [date] for my [name of account] account. I’m aware of the importance of making timely payments and meeting my financial commitments. But due to [situation that led to the missed payment], I unintentionally missed the payment due date. Although I missed the deadline, I have since then taken measures to ensure this does not happen again. Specifically, I’ve [explain what has changed that will prevent any additional late payments]. Since my missed payment, I have had a flawless record of making payments on time.

One reason I’m making this request is that my intention is to apply for a [loan, credit card, etc], and I’ve come to understand that the missed payment reflected on my credit report could jeopardize my objective. Given the fact that my single late payment does not adequately reflect my creditworthiness and intention to abide by my financial obligations, I would be grateful if you would make a goodwill adjustment. This would delete my late payment on [date] and enable me to obtain a [loan, credit card, etc.) and to secure a better rate.

I appreciate your considering this matter, and I hope you will grant my request.

Best regards,

[your name]

Option #3: Make Them an Offer

Another option is to contact TIB Mortgage and make them an offer they can’t refuse. Lenders prefer to have people opt for automatic payments – so that payments are made on time, all the time. If you’re willing to sign up, the lender might be persuaded to scrub the late payment from your credit report as a goodwill gesture. TIB Mortgage may, if you do not wish to sign on for automatic payments, recommend another way for you to potentially get your late payment erased from your credit report.

How to Avoid Late TIB Mortgage Payments

When you do get approved for a TIB Mortgage loan, you’ll want to avoid any late payments. Here are a few tips that will help you steer clear of making untimely payments.

Tip #1: Sign Up for Auto-Pay

Your first order of business is to set up an automatic payment option, and you can do this either through your bank or through your lender. You’ll want to go with the most ideal option for you.

Auto-Pay - the Pros:

  1. You can avoid late payments and any resulting late fees. This will, in turn, ensure a healthy credit score.
  2. You can do your part to protect the environment with paperless billing.
  3. You won’t have to deal with any expenses relating to postage as you won’t need an envelope or a stamp, and you won’t have to fill out a check since auto-pay is done via electronic funds transfer.
  4. You will save time since auto-pay is convenient. No more will you have to take the time to sit down, write up a check, write your address and the address of the mortgage lender on the envelope, put on a stamp, and put the envelope in the mail. With auto-pay, you can automate the entire process of paying bills.

Auto-Pay - the Negatives:

  1. You could, if you’re not monitoring the inflows and outflows of money in your bank account, overdraw your account. In order to avoid any problems, just keep track of how much you have in your account at all times.
  2. You could potentially overlook things like errors, interest rate hikes, or other hidden fees. This can be avoided by simply making it a habit to go over your bill.
  3. You could fail to stay on top of things such as the amount owing or the amount you’re paying monthly. As has been mentioned, you can steer clear of such problems by checking into your account regularly. This will help you to know when it might be a good idea to made additional payments to reduce the principal quicker.

Tip #2: Sign Up for Alerts and Reminders

Receiving a notification for an upcoming bill payment can make all the difference. You can get this by using an app, by getting your mortgage company to send an alert or reminder by email, or even by using Google calendar. You’ll be able to avoid late payments by doing so

Tip #3: Set Up a Bill Pay Day

Another option is to purposefully schedule a period of the month when you can commit to making bill payments. When you go this route and have a system in place, you will avoid late TIB mortgage payments.

Customer Service

Customer Support:

(888) 776-4842


TIB Mortgage Fax:


TIB Mortgage Services Mail Address:

11701 Luna Road

Farmers Branch,

Texas 75234


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